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Telephone
calls for advice, or a booking, will be taken at the following
times:

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Free
initial telephone advice/bookings.

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If
a Technical Problem, training query and PC Installation are
not resolved during the 10 minutes; a home visit will be
suggested. Alternatively, you can request a brochure.

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Technical,
general advice, one to one training and problem solving, can
be booked via the available telephone numbers during the above
times only.

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IT
PC SERVICES will give sympathetic and a high standard of
service at all times.

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IT
PC SERVICES offer a wide PC related services, as an example
this includes, visits to peoples homes, or small businesses,
to install computer, technical advice and help, problem
solving, Internet and Email training. Digital camera,
scanning, Windows and Microsoft are included.

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We
will seek to offer a rapid response to a customer contact. To
carry all work out in a satisfactory manner.
To resolve and complete problems of a technical nature
as soon as it is practically possible.
It may not be possible to rectify pc-hardware problems
on the first visit.
We also have a digital
photography service. Please ask for details

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A
same day call out service, where it is possible.

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Prices:
Home visits for technical software/hardware related
problems.
Setting
up a PC: £20 for 1 hour - £30 for 2 hours.

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If
any further technical visits are required, there will be just
one charge of £15.

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Prices
for teaching Basic Introduction to computers and software
packages, (i.e. Microsoft or Desk top Publishing):-
Home
visits for training: £20 per hour.
Small
Business: £30 per hour.

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Small
Businesses: - £ negotiable, depending on length of the actual
times required.

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All
terms and conditions are subject to change.

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IT
PC SERVICES will strive to be competitive at all times and
there will not be any extra ‘hidden’ charges.
Strictly cash/cheque
payments payable per visit
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