it pc services - home

services enquiry form contact terms and conditions

 

IT PC Services - Terms & Conditions

IT PC Services offer a hassle free approach to learning, computer related problems, the internet and advice. 

This can either be in the comfort of your own home or a business office. IT PC Services strives to give a high standard of customer care and if a technical problem is not resolved immediately we promise to persist until it is resolved to a satisfactory manner. 

Customer care is paramount and as a company we endeavor for complete customer satisfaction.

 

 

Terms

1 Telephone calls for advice, or a booking, will be taken at the following times:

 

Weekdays-

Monday

10am until 4pm.

 

Tues – Thurs

9:30am until 4:30pm.

6:30pm until 8:30pm.

 

Friday

9:30am until 4pm.

 

Weekends:    

Saturday

10am until 2pm.

Sunday

Closed.
 

Telephone

(0114) 2810823

Mobile

07947 469481

 E-Mail

service@itpcservices.co.uk

keithchris@uk.packardbell.org 

2 Free initial telephone advice/bookings.

3 If a Technical Problem, training query and PC Installation are not resolved during the 10 minutes; a home visit will be suggested. Alternatively, you can request a brochure.

4 Technical, general advice, one to one training and problem solving, can be booked via the available telephone numbers during the above times only.

5 IT PC SERVICES will give sympathetic and a high standard of service at all times.

6 IT PC SERVICES offer a wide PC related services, as an example this includes, visits to peoples homes, or small businesses, to install computer, technical advice and help, problem solving, Internet and Email training. Digital camera, scanning, Windows and Microsoft are included.

7 We will seek to offer a rapid response to a customer contact. To carry all work out in a satisfactory manner.  To resolve and complete problems of a technical nature as soon as it is practically possible.  It may not be possible to rectify pc-hardware problems on the first visit.

We also have a digital photography service. Please ask for details

8 A same day call out service, where it is possible.

9

Prices:  Home visits for technical software/hardware related problems.

 

Setting up a PC: £20 for 1 hour - £30 for 2 hours.

10 If any further technical visits are required, there will be just one charge of £15.

11 Prices for teaching Basic Introduction to computers and software packages, (i.e. Microsoft or Desk top Publishing):-

 

Home visits for training: £20 per hour.

Small Business: £30 per hour. 

12 Small Businesses: - £ negotiable, depending on length of the actual times required.

13 All terms and conditions are subject to change.

14 IT PC SERVICES will strive to be competitive at all times and there will not be any extra ‘hidden’ charges.

Strictly cash/cheque payments payable per visit

 

 

 

Home | Services | Enquiry Form | Contact | Terms & Conditions

 

Web site designed by Divine 7 Marketing.

©2001, Copyright 2001, All Rights Reserved.